Accelerated procurement processes
Thanks to AI-based input management

MTU Aero Engines AG
Introduction of an electronic file system with mailbox and process management

MTU Maintenance is a leading global provider of maintenance, repair, and overhaul services for aircraft engines, supporting 200 airlines with 30 different engine types. Quality and safety are top priorities in order to get engines back into service quickly and efficiently. The procurement of spare parts and external services plays a critical role in this success. Thanks to AI-supported automation and the introduction of our electronic file management solution, we were able to accelerate and optimize processes at MTU Maintenance in Hanover.

REFERENCE REPORT Accelerating procurement processes

The detailed PDF reference report provides even more information on how we used artificial intelligence and electronic file management to make MTU Maintenance Hannover efficient and secure.

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Headquarters: Munich

Employees: 10,000

Retained earnings: €438 million

CHALLENGE AND REQUIREMENTS

Increased process efficiency and transparency in ordering
Automation of email-based inbox as part of the procurement processes
Compliance with regulations and data protection

SOLUTIONS

Introduction of an electronic file with mailbox and process management using ECLISO
AI-based analysis and classification of incoming emails
Automated integration of emailinbox and rule-based assignment to files & processes using SERVICEMANAGER

WHAT THE CLIENT VALUES IN US

Proven application with high functional coverage and customization options
Holistic solution including the introduction of AI-based input management solution from a single source
A wide range of other possible applications thanks to the modularity of the solution